USING FINDWISE

Terms & billing

Draft for setup: Before a Canada-wide public launch, replace every remaining bracketed field, have the French translation reviewed, confirm billing settings, and review the terms for every market you serve.

Effective date: October 13, 2026. These terms apply to the Findwise website and services provided by FindWise (“FindWise,” “we,” or “us”). Business address: 2500 Rue Ontario Ouest, Montréal, Québec H2X 1Y8. Telephone: 819-975-5884. Email: [SUPPORT EMAIL].

The service

Findwise provides tools to explore and compare product information shown in its catalog. You can create an account and save products or comparisons. Findwise Plus is an optional paid subscription that adds the Plus features described on the website.

The current catalog may contain sample product details and prices. Unless a listing clearly identifies a verified retailer offer, treat catalog information as general guidance only: it may be incomplete or out of date and is not a confirmed price, availability, or product recommendation. Check the seller’s current listing before making a purchase. Findwise does not sell or ship the products shown.

Findwise Plus subscription

• Price and renewal: Findwise Plus is currently offered for CA$5.99 per month, with no free trial. Your subscription begins when you complete checkout. The displayed price, billing interval, and any taxes or other charges shown at checkout apply to your order.
• Automatic renewal: Unless you cancel, the subscription renews monthly and the payment method on file is charged for the next period.
• Cancellation: You can cancel through the “Manage subscription” link in your account, which opens Stripe’s customer portal. Cancellation stops future renewal. Unless applicable law requires otherwise, access to Plus continues through the end of the period already paid for.
• Refunds: Cancelling does not by itself issue a refund for a charge already made. Refund requests can be sent to [SUPPORT EMAIL]. We will handle them under applicable law and review the circumstances; nothing here limits a right to a refund or cancellation that the law gives you.
• Billing questions: Contact [SUPPORT EMAIL] promptly if you believe a charge is incorrect. Stripe processes payments and may provide its own payment and billing notices.

Shopping information and third-party sites

Product details, sample prices, and availability can be incomplete or change. Check the retailer’s current listing and terms before buying. Findwise does not sell or ship the products shown in the demo catalog. When affiliate links are introduced, we will clearly disclose our financial relationship near the relevant recommendation or link.

Accounts and acceptable use

Keep your sign-in information secure and provide accurate account details. Do not misuse the service, interfere with its operation, or use it unlawfully. Contact support if you suspect someone has accessed your account.

Changes and contact

We may update the service or these terms. We will post the current terms and effective date here; changes to a paid subscription’s price or material terms will be communicated as required by law. Questions or complaints: [SUPPORT EMAIL].

Mandatory consumer rights continue to apply. Quebec’s Office de la protection du consommateur says an online seller must provide its complete business name, geographic business address, telephone number, and email before the customer buys. Review its online merchant guidance and have Quebec-specific subscription terms checked before launch.